Webhook Endpoints for Real-time Event Notifications

Real-time Event Notifications with Webhook Endpoints

We're excited to introduce Webhook Endpoints, giving you the power to receive real-time notifications about events happening within your Oration AI applications, including the status of your AI agent conversations. Stay informed and integrate Oration AI effortlessly with your existing workflows.

With Webhook Endpoints, you can:

• Receive Instant Updates: Get immediate notifications when events occur, such as a conversation.completed or agent.created status, allowing for timely actions and insights.
• Integrate with Your Systems: Configure webhook endpoints to send data directly to your CRM, analytics tools, or custom applications, automating workflows and enriching your data.
• Customize Your Endpoints: Define the URL where events will be sent, add authorization tokens and secrets for secure communication, and filter the specific event types you want to receive.
• Control Delivery: Set rate limits to manage the frequency of webhook events and examine message attempts to troubleshoot any delivery issues.

This feature is perfect for teams who need to react instantly to conversation outcomes, want to maintain a synchronized view of their AI agent activities in external systems, or require robust monitoring and logging capabilities.

To get started, navigate to 'Settings' > 'Webhooks' and click 'New Webhook Endpoint' to create your first endpoint. Configure its details, add security credentials, define filter types, and start receiving real-time event data.