We’re excited to introduce Campaigns—a comprehensive new feature that empowers you to create, schedule, and manage elaborate outbound calling campaigns, all from a single, intuitive interface.

With Campaigns, you can:

• Target the right customers: Use custom SQL queries to precisely define which customers to call for each campaign and for each retry attempt.
• Fine-tune your outreach: Configure maximum daily attempts, retry days, and minimum delay between retries to optimize your contact strategy.
• Control call concurrency: Set limits on simultaneous calls and concurrent dials per customer to match your operational capacity.
• Schedule with flexibility: Choose when campaigns run (daily, recurring, or custom), set business hours, and define start/end dates for complete control.
• Customize call handling: Select the AI agent, dialout strategy, SIP trunk, and batch processing intervals to fit your workflow.

Whether you’re running a one-off promotion or a recurring retention campaign, Campaigns gives you the tools to automate, personalize, and scale your outbound communications—no manual spreadsheets or guesswork required.

How to get started:
Head to the Campaigns section in your dashboard, click “Create Campaign,” and explore the full suite of configuration options to launch your first campaign in minutes.