Keep your inbound AI agents focused on real customers. The new Spam Filter automatically detects patterns of unwanted traffic and throttles suspicious bursts.

With Spam Filter, you can:

• Reduce annoying unwanted calls: Prevent distractions and disruptions to your agents' time.
• Improve agent efficiency: Streamline your agents' workflows by removing time-consuming and distracting calls.
• Enhance customer satisfaction: Ensure that your agents can provide a higher quality of service to real customers.

How to get started:
Open your workspace settings and go to "Spam Filter". Turn on "Spam Protection", select a "Protection Strategy", choose a "Time Window", and set the "Filter Threshold". The filter will automatically apply to incoming calls for this workspace.